Always attentive to the expectations of the stakeholders of the PHENOMIN-ICS center, an integral part of the CELPHEDIA National infrastructure, we have refined our policy, scientific and quality, to continue our commitment to the needs of our users and colleagues, and to include our contributions in a responsible and open Research, responding to the challenges of our society.
"On 17 July 2019, our Institute successfully passed the audit to renew its ISO 9001 certification, version 2015, as well as the audit to renew its NF X50-900 certification, version 2016, by Lloyd’s Register Quality Assurance. Since 2013, the Institut Clinique de la Souris (ICS) has been implementing a continuous improvement approach to quality through process-based management and risk management. The levers for improvement have contributed towards bringing our system within a virtuous circle open to collaborative steering.
The three-year cycle (2019 – 2021) is promising since our management system is fully aligned with our core activity. In addition to the involvement of the personnel in the operation of our system and its improvement, the audit emphasized the operational control that exists over the production process, which constitutes a strength, and recognition for our expertise in the service of our clients and stakeholders".
(Djaouida CHEBBOUB – Quality management head)